Lurnnet Copyright and intellectual property

Version: 1.2.0
Effective date: 13 August 2026

This page is how to report copyright or other intellectual-property problems on Lurnnet, and what happens if a teacher or other user uploads material they do not have the right to use.

It sits next to the Terms, the Acceptable Use Policy, and the Teacher Warranty. Those documents control if this page is silent.

Lurnnet hosts class materials. We do not pre-review every upload. Teachers are responsible for what they put in a class.

How to send a notice

Email support@lurnnet.com with the subject line COPYRIGHT.

Include:

1. Your name, organisation (if any), and a working email and phone number.
2. The work you own or are authorised to represent (title, exam board, publisher, or a short description).
3. Where it appears on Lurnnet — a link, class name, file name, or anything else that lets us find it.
4. A statement that you have a good-faith belief the use is not authorised by the owner, its agent, or the law.
5. A statement that the information is accurate, and that you are the owner or authorised to act, under penalty of perjury if you are sending a US DMCA-style notice.
6. A postal address if you have one, plus email and phone.
7. Your signature. A typed full name is enough.

If you are sending a notice under the US Digital Millennium Copyright Act (17 U.S.C. §512), include the same items. This address is our worldwide complaints contact. We have not appointed a designated agent with the US Copyright Office. If we do, we will name them here.

For a trademark complaint, use the same inbox with the subject line TRADEMARK.

What we do

When a notice looks complete, we may:

• remove or disable the material;
• tell the teacher or other uploader, and may share the complaint so they can respond;
• suspend or close an account, especially for commercial exam papers, textbooks, or repeat uploads;
• keep a copy of the notice and the material as needed for legal, tax, or child-safety reasons.

We try to act promptly. Removing material is not a finding by a court that it infringed. We are not a court.

If a notice is incomplete, we may ask for the missing pieces before we act.

If your material was removed (counter-notice)

Email support@lurnnet.com with the subject line COPYRIGHT COUNTER-NOTICE. Include:

1. What was removed, and where it was.
2. Why you have the right to use it (for example a licence, your own work, or a limitation the law allows).
3. Your name and contact details.
4. A statement that you will accept service of a claim about the material in the courts named in the Terms (Cairo, Egypt). If you sent a US DMCA notice-style complaint, also include the consent to US federal court that §512 requires.
5. Your signature. A typed full name is enough.

We may restore the material if the complainant does not pursue it, typically after 10–14 business days. We may refuse to restore clearly pirated exam-board papers, commercial textbooks, or other material that is obviously unlicensed.

Repeat infringement

We close accounts that repeatedly upload infringing material. One clear dump of commercial exam papers or a full textbook can be enough.

A closed account for this reason does not get a refund of the current billing period. See the Refund Policy §9.1.

What happens if a teacher uploads pirated material

This includes scanned textbooks, leaked or commercial examination-board papers, answer keys sold by a third party, and any other work the teacher does not have the right to use with that class.

For the teacher

• It is a breach of the Teacher Warranty (promise 2), the Terms, and the Acceptable Use Policy.
• We may remove the files, the assignment, or the whole class, with or without prior notice.
• We may suspend or permanently close the teacher’s account.
• Students and TAs in that class lose access to the removed material. That is the teacher’s responsibility, not Lurnnet’s.
• There is no refund if we terminate for this breach.
• The teacher covers Lurnnet for claims, fines, and reasonable costs that come from the upload (Terms §11), except to the extent our own failure caused the loss (for example we ignored a complete notice).
• The rights-holder (exam board, publisher, author) may sue the teacher. In Egypt this can also be a criminal offence under Intellectual Property Law no. 82 of 2002. Equivalent copyright laws in the GCC (for example UAE Federal Law 38 of 2021) may also apply where the teacher or the rights-holder is there. Lurnnet is the host, not the publisher of the class materials.
• We may keep records of the incident and, where the law requires, report it.

For Lurnnet

• We do not choose or approve class content. Automated malware checks are not an editorial review.
• After a complete notice, we take the material down as described above.
• We are not liable to the rights-holder for teacher-uploaded content except where the law says a host must act after notice and we failed to.
• We may preserve a copy for a legal hold, a regulator, or a child-safety matter.
• We cooperate with lawful court orders and regulator requests.

Students and TAs must not upload pirated material either. The same removal and account rules apply. The teacher remains responsible for what they assign and leave in the class.

Lurnnet’s own rights

The Lurnnet apps, site, brand, and documentation are ours. You may not copy them except as the Terms and the EULA allow.

Contact

Also: Terms · Acceptable Use · Teacher Warranty · Refunds